Why is my credit frozen if I didn't freeze it?

  • Posted on: 30 Jul 2024

  • If you are among those who discovered that their credit file was frozen but did not place the freeze yourself, then you may have been involved in identity theft or some form of fraud. There is also the possibility of fraud, whereby credit bureaus will automatically freeze your credit reports just to protect you.

    A credit freeze closes your credit and prevents both you and others from obtaining an account that requires a credit check. It is supposed to prevent an identity thief from being able to establish lines of credit in your identity. A fraud alert is a notification on your credit report that demands the lender take some extra measures to confirm your identity, although it differs from a freeze in the sense that the latter completely locks your credit report.

    If you learn that a freeze has been imposed on your credit file without your consent or knowledge, the first course of action should be to get in touch with one, or all, of the three credit reference agencies that exist in the United States, namely Equifax, Experian and TransUnion. It's also possible to inquire from the credit bureaus if they have flagged your account as fraudulent or if there have been fraud complaints on it. They may ask you to confirm some of your details before they grant the permission to lift or remove the freeze temporarily.

    Here are some of the signs that suggest that your identity may at times or often be compromised

    In addition to an unrequested credit freeze, there are some other warning signs that identity theft or fraud may have occurred:

    • You are refused credit when it was anticipated.
    • You find that accounts on credit that you never applied for or charges on your credit report
    • Invoices surface for services or products one never ordered or subscribed to.
    • Your mail is being delivered to a new address that is not of your choice.

    If any of these things occur, review all of your three credit reports for any other signs of fraud and, report the case to the Federal Trade Commission via their identity theft website and also inform your local police station. This will assist in legally proving fraud and ensure that creditors delete any unauthorized entries made or accounts opened in the victim's name.

    Why Your Credit Could Be Frozen Without Your Knowledge

    There are a few reasons why a credit freeze may be placed on your account without your authorization:

    1. You have lost a job due to your information being similar to that of an identity theft victim. If so, lenders may request credit bureaus to put a freeze on their accounts to stop fraud from progressing further.
    2. One of the companies with which you transacted business had a data leak or loss situation. To safeguard consumers, credit bureaus shall first of all lock the credit reports of individuals affected by the breach. Ideally, you should have been informed if your data has been exposed.
    3. At birth, children's credit files have been placed on automatic freeze to prevent kids' credit from being used by scammers. Since it covers child details, you need to ask the credit bureaus to thaw it when your child starts building credit.
    4. Some activity was performed on your credit file that may raise concerns or was done without your consent. Freezes could occur on their own as soon as bureaus detect such trends as sharply higher or lower activity levels or multiple checks within a similar period.
    5. You had an issue related to the security PIN for the credit report. If you had a freeze in place, the bureaus provide a PIN to thaw the freeze for at least a short term. they may request to put a new safety freeze in case of any problems with the integrity of that PIN.

    Ways You Can Thaw an Erroneous Credit Freeze

    If there has not been any fraudulent activity on such an account that led to the freeze, it might simply have been an error or a mistake somewhere if you did not initiate it. To lift an incorrect freeze:

    Notify all three credit bureaus in a bid to inform them that it was accidental that one placed the freeze. , Experian 1-800-493-1058, Equifax 1-888-766-0008, TransUnion 1-888-909-8872. Ask them to mail you instructions for freeze removal to ensure that you follow the required procedures to confirm your identity and gain access to the report. Give out your Social Security number, your address, your date of birth, and other forms of identification that are required. You also may be asked security questions depending on the requirements of the credit card company. The credit bureau should then be able to lift or remove the credit freeze within a few business days, thereby restoring full access to your report for legitimate lending or credit checks. Just ensure that you keep a close eye on your credit report after the divorce to check for any strange activities.

    If the address, name, or any other information provided on the credit file has changed recently, then, it becomes a bit cumbersome to lift the freeze and one is forced to use mail in the process to prove identity.

    Bottom Line

    That is why discovering that one's credit file has been frozen without permission is quite shocking though the process is legal, especially when there is fraud, data breach, or wrong report. It is therefore wise to act fast once you realize your credit is frozen mysteriously by contacting the respective credit bureaus and taking further measures to look out for any possible identity theft or fraud. This suggests that people should remain patient when engaging the bureaus to ensure they are granted access to the credit reports.

    Call now for expert credit repair services: (888) 803-7889

    Read More:

    Why does Equifax have the worst reputation?

    Do banks use Equifax or TransUnion?

    What lenders use Equifax only?

    Is it worth having Equifax?

    What state has the highest credit score?